Introduction: Direct Satellite Services respects each individual's right to personal privacy. We will collect and use information through our Web site as disclosed in this statement and it is used for our internal business purposes and as necessary with 3rd Parties only as required for the provision of our products and services.
Information Collection: Direct Satellite Services does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.
We may collect general data that is not personally identifiable information.
We may collect information through our order forms, contact us forms, clickstream tracking, automatic logging files, and so on. The information we collect includes, but is not limited to: name, address, phone number, credit card details, social security number, and email address. The personally information is collected voluntarily and is mandatory to receive our products and services.
Use of Cookies: We also collect information by the use of "cookies." Cookies are tiny text documents stored on your computer by our service, which accesses the information they store to permit us to provide you with a customized user experience. Cookies also permit us to track your use of our service. Most browsers can be set to reject cookies (look in your browser's Internet Options area). If your browser does not accept cookies, some of the functions and services we provide may not work properly.
Information Usage: The information collected by Direct Satellite Services will be used for internal business purposes only and as necessary with 3rd Parties only as required for the provision of our products and services. Users who provide information may receive additional announcements from us about products, services, special deals, and a newsletter. The information we collect may be used to create customer profiles based on browsing or purchasing history. We may supplement information collected at our Web site with data from other sources [such as credit history to authorize purchases]. Our Web site may offer chats. Please be advised that information posted in this form may become public knowledge.
Changes in the Privacy Policy: This policy is periodically reviewed by Direct Satellite Services and may be subject to change from time to time. It is your responsibility to check this Privacy Policy periodically and you may refer to the date posted at the top of this page to determine when this policy was last updated.
Problem Resolution: If problems arise, users may contact Direct Satellite Services by any of the phone numbers or through the contact us page on this website. We are committed to resolving disputes.
How Secure is My Information? Direct Satellite Services knows the security of your data is important to you and consequently uses industry standard practices to safeguard the confidentiality of your personally identifiable information, including methods such as firewalls and Secure Socket Layers. We make every effort to protect the loss, misuse, and alteration of the information under our control. In addition, we always use a secure connection when collecting personal financial information from you. However, no data transmission over the Internet can be guaranteed to be completely secure. There are risks that data could be intercepted or interfered with during Internet transmission or through breaking security measures to protect data stored in our database.
Legal Requirement to Disclose Information: Direct Satellite Services may disclose information when we believe in good faith that the law requires it or for the protection of our legal rights. We can disclose any personal information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, copyright material violation, or other activity that is illegal or may expose us to legal liability.
Direct Satellite Services is an independent retailer of DIRECTV. Other satellite equipment is not property of DIRECTV, Inc., and are used with permission. DIRECTV and the Cyclone Design logo are registered trademarks of DIRECTV, Inc. All other trademarks and service marks are the property of their respective owners. Some content of this page may be copyright of DIRECTV, Decentrix, or other partners.
